Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
User profile for user: CindyW57
CindyW57 Author
User level: Level1 25 points
When I'm in iMessage, what does it mean when the contact name comes up red?
[Re-Titled by Moderator]
Posted on Jan 21, 2014 6:06 PM
Question marked as Top-ranking reply
User profile for user: BKarate
BKarate
User level: Level1 20 points
Posted on Oct 30, 2016 8:01 AM
I have a one iMessage group text going that a contact is in and her name is blue. We started another one last night and when I try to add her to that one her name turns red. We are all running ios10. One of the other ladies tried to add her and the same thing happened. Does anyone know how to fix this?
View in context
15 replies
Loading page content
Page content loaded
Question marked as Top-ranking reply
User profile for user: BKarate
BKarate
User level: Level1 20 points
Oct 30, 2016 8:01 AM in response to azboarder23
I have a one iMessage group text going that a contact is in and her name is blue. We started another one last night and when I try to add her to that one her name turns red. We are all running ios10. One of the other ladies tried to add her and the same thing happened. Does anyone know how to fix this?
Link
User profile for user: pohlcat01
pohlcat01
User level: Level1 9 points
Jun 19, 2014 8:55 AM in response to CindyW57
So I figured out that red means no iMessage, obviously, but my question is when I add the contact the mobile number and email both have iMessage next to it. I select the mobile number and the name is blue, it then turns to red after about 5-10 seconds.
The person clearly has an iCloud account and can receive iMessages. Just not from my Mac. And I am using it to send other people iMessages all the time...
Link
User profile for user: azboarder23
azboarder23
User level: Level1 15 points
Feb 26, 2016 8:34 AM in response to CindyW57
So after researching this, if you get a new iPhone or do a hard true reset and erase all content, you will need to enable the text forwarding in messages on the iPhone first, then on the iPad, iPod touch, or Mac. So open settings>message>text forwarding
Link
User profile for user: savage07
savage07
User level: Level1 9 points
Apr 10, 2017 6:15 PM in response to CindyW57
Hi, I recently had this issue after having my iPhone on airplane mode for a while. When I resumed work at my MacBook Pro a few hours later... all my "green" contact names that were SMS conversations had turned to "red" ... I could receive texts from these names, but was not able to send texts. "Blue" iMessages still worked.
Here's how I fixed the problem:
1). Reset Network settings on the iPhone... Settings > Reset > Reset Network Settings (you won't lose any data, apart from saved passwords for WiFi networks, so be prepared to re-enter needed WiFi passwords).
2). Disable iMessage on the phone under Settings > Messages > toggle the "Enable iMessage" to the off position.
3). Enable iMessages... it may take a few moments to activate... allow it to activate... you should then see "Text Message Forwarding" options... go there and toggle any listed devices to the Off position, then back to the On position.
This fixed the problem for me on my new MacBook Pro 2016 running Sierra. Hope it works for anyone else having the problem.
Link
User profile for user: Thomas Maier
Thomas Maier
User level: Level1 8 points
Feb 20, 2015 2:41 AM in response to nbar
If that's true, it's a kind of bad interface design decision... 'red' means 'not working' or 'error'. It should be green, like on the iPhone, to show that it only sends sms. I thought that this was the case actually and that there is just a bug that occurred somehow...
Link
User profile for user: nbar
nbar
User level: Level5 7,031 points
Jan 21, 2014 6:07 PM in response to CindyW57
It means you cannot send an iMessage to the contact. You can only send a regular SMS text message.
Link
User profile for user: CindyW57
CindyW57 Author
User level: Level1 25 points
Jan 22, 2014 11:46 AM in response to nbar
Thanks! Do you know when a contact is able to receive an iMessage?
Link
User profile for user: itsolga
itsolga
User level: Level1 12 points
Nov 6, 2017 3:46 PM in response to savage07
I did exactly as you said with one exception, I cannot find where to toggle on and off forwarding. Hence, my problem still persists. Any help or ideas you can give me would be great. I have 7 and run iOS 11.0.3. Thank you so much in advance.
Link
User profile for user: IdrisSeabright
IdrisSeabright
User level: Level10 171,533 points
Feb 20, 2015 5:31 AM in response to Thomas Maier
At the time this thread was last active, if I've got my timeline right, you couldn't send an SMS from either a Mac or an iPad, only iMessages. Now, if you have Message fowarding enabled, you can. So, some of what was said in this thread no longer applies to people who have iPhones and have it set up to forward messages.
Link
User profile for user: IdrisSeabright
IdrisSeabright
User level: Level10 171,533 points
Nov 6, 2017 3:51 PM in response to itsolga
itsolga wrote:
I did exactly as you said with one exception, I cannot find where to toggle on and off forwarding. Hence, my problem still persists. Any help or ideas you can give me would be great. I have 7 and run iOS 11.0.3. Thank you so much in advance.
Are you looking, on your iPhone, in Settings>Messages for Text Message Forwarding?
Link
User profile for user: MacBookBear
MacBookBear
User level: Level1 24 points
Oct 14, 2016 8:05 AM in response to azboarder23
azboarder23, your solution solved this problem for me, thanks.
Link
User profile for user: gwendolyn152
gwendolyn152
User level: Level1 9 points
Dec 18, 2016 8:01 AM in response to IdrisSeabright
Thank you. The response solved my problem.
Link
User profile for user: savage07
savage07
User level: Level1 9 points
User profile for user: IdrisSeabright
IdrisSeabright
User level: Level10 171,533 points
User profile for user: dhbball
dhbball
User level: Level1 4 points
Contact name is Red in iMessages on iPhone
